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WARRANTY

CaddyTalk products carry a 1-year manufacturer warranty against defects in workmanship or materials.

Manufacturer's warranty lasts for 1 year from the date of purchase.

*Our 1-year manufacturer warranty ONLY covers orders placed on caddytalkusa.com. Orders placed on amazon or a third party vendor are not covered.

not covered:

The warranty excludes coverage for:

Things happen

If you fall under our 1-year manufacturer warranty coverage and are experiencing issues:

PLEASE FOLLOW THIS LINK TO RETURNS/EXCHANGES

FAQ

I'm having accuracy/pinning issues. What do I do?

This can typically be fixed with a simple reset:

  1. Hold the power and mode simultaneously for 3 seconds.
  2. When the "Setup" and cross markings appear in the viewfinder, set the rangefinder on a flat surface.
  3. When the image in the viewfinder disappears, turn on the rangefinder. 

I'm experiencing charging issues.

When charging, make sure you are using a 5V/2A power adapter along with the cable provided.

Adapters are not supplied with our rangefinders, but it is highly recommended that the correct voltage/watt of the adapter is used as any other method such as high speed charging may result in damage to the device or not being able to charge at all.

We also suggest trying different outlets or USB ports.

I received a CaddyTalk Rangefinder as a gift. Do I fall under warranty?

As long as you have the original order number from the person who gifted it to you and that order was placed on caddytalkusa.com, you qualify under our 1-year manufacturing warranty.

I accidently lost my rangefinder. Can I get a new one?

Unfortunately our warranty does not cover loss or theft.

What happens if I take apart my rangefinder?

We highly recommend you do not interfere with the internal mechanisms of our rangefinders as that can cause further damage to the device and it will not be covered under warranty if you accidentally damage it.

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